- Before we begin...
- Introduction: Why does my school staff need customer service training?
- Reason # 1: Culture
- Reason # 2: Connection
- Reason # 3: Common Goals
- Reason # 4: Communication Skills
- Charisma University: How to Be Charming Without Trying
- Reason # 5: Cost
- Reason # 6: Competition
- Conclusion: Create a Success-Promoting Culture
- Personal Action Plan Template
Assess where your school stands
Understand the valuable role customer service plays in administrating the day-to-day activities of your school
Make a plan for improving your school's customer service